ROCK SOLID WARRANTY
If you've arrived at this page out of curiosity, let me tell you
that all components of the Bowkaddy Bow Rack System are backed by a
year warranty against any manufacture-related defects.
Failure resulting from prescribed and normal use will qualify the owner
for replacement of the failed part(s) or reimbursement of the original
purchase price. Replacement parts will be shipped across North
America at no expense to you. If you seek reimbursement, Alaris
Concepts retains the right to request a return shipment of the product
prior to issuing the reimbursement. Component
failure resulting from usage outside the scope of the Product Sheet
instructions (ie. rollovers, excessive impact, improper installation,
etc.) is not covered under the official warranty.
If, for any reason, you decide that the Bowkaddy Bow Rack System is not
for you, please
contact Alaris Concepts and we'll
ensure you are looked after. We don't deal with this very often,
so we can keep the verbiage to a minimum!
HOW TO SUBMIT A CLAIM
If you've arrived at this page because you want to pursue a warranty
claim, here is the simple 4 step procedure:
1. Don't return the product to the store!
2. Take a digital picture of the failed part(s).
3. Attach the picture in an email to
firstname.lastname@example.org with the
- your name
- shipping address
- contact phone number(s)
- brief description of the
circumstances which led to the
- original purchase date (a copy
of the original purchase receipt
- your preference of
reimbursement or part
Await your free replacement
part shipment! Or
reimbursement, as the case may